Group Help aims to provide the best online experience during your visit to our site, which is why we use certain types of ‘cookies’.

What are cookies?

Cookies are packets of information sent by a web server (in this case, by this site) to the visitor’s Internet browser, stored on the visitor’s computer and sent to the server each time the next site is accessed. Therefore, for the full use of this site, you are advised to configure the browser to accept the receipt of cookies.

Why we use them

Cookies are used to facilitate site navigation and correct use and for statistical purposes, to know which areas of the site have been visited to make improvements and updates based on usage patterns. The cookies used on this site do not allow the acquisition of personal identification data of users. The user can then browse the site without disclosing their personal information..

Type of cookies used

“Session cookies” – reside exclusively in the memory of the user’s computer and are deleted once the browser is closed. Use is strictly limited to the transmission of session identifiers, consisting of random numbers generated by the server, necessary to enable a site to be secure and efficient.

Session cookies are used to enable us to send you information about the site.

These cookies allow us to collect anonymous information about the pages a user visits and how you use our site in order to improve navigation in the future and to determine the source of possible error messages. For example, collect information about the pages visited, the number of visits, the visitor’s browser.

Third party cookies

Our site may, from time to time, contain links to third party websites. If you follow a link to these third party sites, please check their privacy policies, about cookies and how they are handled before providing personal data on these sites.

The site is not intended to be a substitute for the privacy policy of the third party.

How to manage settings regarding cookies

To ensure that you make the best use of our website, we recommend that you accept cookies. Most Internet browsers are initially set up to accept cookies. You can set your browser to accept all cookies at any time. In addition, you can set browser preferences to notify you whenever a cookie is stored on your computer. Please note that invalid cookies may prevent normal and optimal use of the site.

Changes to this policy

This policy may change over time and is also linked to the entry into force of new regulations.